Payment
Within 3 days of approval, you will be expected to pay a 35% non-refundable down payment of the completed quote. Payment plans are offered, however the suit must be fully paid off within 6 months of the downpayment. As of now, we accept payment through PayPal, Vipps, and bank transfer.
Shipping
Shipping costs are not included in the price of any costume, they will be an additional charge. Shipping costs may vary and one should expect to pay an additional fee for insurance. Please keep in mind, we have the right to select shipping methods and carriers. We're NOT responsible for any lost or damage received product. International clients should also be aware of the cost of international shipping (shipping outside of Norway averages $100 with tracking. Delivery within 2 weeks)
Warranty and Repairs
With normal wear and tear throughout the year of obtaining your costume, we offer free minor repairs to keep your suit looking its best. Shipping is required by the customer for packages delivered to us. After a year, all repairs either large or small will be charged a fee. All repairs are subject to be declined based off of scheduling conditions. we cannot guarantee getting repairs fixed ASAP in all situations.
Some repairs are not covered under warranty, such as intentionally damaging suit, failure to store properly, being too aggressive, or making a poor DTD.
Allergy notice: cats and dogs live in the same house where suits are made, and may come into contact with the suit. If you have allergies, please make it known so we can do our best to keep animals away
Cancellations
The initial 35% down payment as stated previously is not refundable, so making sure you are financially secure before commissioning is very crucial. However part of what you have paid can be refunded, but if work has already been started it will affect how much can be refunded. Please make sure you are in a stable financial position before commissioning to avoid issues. If an emergency arises and you need to cancel the commission, then you will be refunded as much as possible. If for whatever reason we need to cancel the commission, your entire amount will be refunded, including the 35% downpayment. |
Design Changes
Design changes can be made up until work is actually started on the suit and supplies are ordered. If supplies are ordered and work is already started; we can NOT guarantee all changes can be made. Please be sure you are absolutely satisfied with your design before work begins. If design changes are made it may change the price of your original quote and increase it since you were quoted for something different before.
Design changes can be made up until work is actually started on the suit and supplies are ordered. If supplies are ordered and work is already started; we can NOT guarantee all changes can be made. Please be sure you are absolutely satisfied with your design before work begins. If design changes are made it may change the price of your original quote and increase it since you were quoted for something different before.
Artistic Liberty Suits
When you are interested in an artistic lib suit, we will present you designs we have created. If a design has not already been made, you will have a choice in species and allowed input on color pallets, and we will do our best to work with you, however it is not guaranteed that you will get exactly what you want.
If you do not like the designs we have come up with and are final on, you are able drop out of the queue with a full refund; you cannot change your mind once agreeing to a design, otherwise materials will be bought and you will not be able to get a full refund.
When you are interested in an artistic lib suit, we will present you designs we have created. If a design has not already been made, you will have a choice in species and allowed input on color pallets, and we will do our best to work with you, however it is not guaranteed that you will get exactly what you want.
If you do not like the designs we have come up with and are final on, you are able drop out of the queue with a full refund; you cannot change your mind once agreeing to a design, otherwise materials will be bought and you will not be able to get a full refund.
Sizing
Duct tape dummies are required for full suit commissions. Please use painters coveralls and STRONG duct tape. Make sure to tape all the way down to your ankles, wrists, and neck. A good bodysuit will only be as good as its dummy. Also, if you plan or think you're going to lose / gain any weight before your commission please wait to make your DTD until it is needed. It is important that the duct tape dummy is an accurate representation of your body, so when you get your suit it fits. If the DTD does not accurately represent your body, it is not the fault of the artist if something does not fit right.
If the DTD is not able to be used, the client will be asked to re-make it.
Duct tape dummies are required for full suit commissions. Please use painters coveralls and STRONG duct tape. Make sure to tape all the way down to your ankles, wrists, and neck. A good bodysuit will only be as good as its dummy. Also, if you plan or think you're going to lose / gain any weight before your commission please wait to make your DTD until it is needed. It is important that the duct tape dummy is an accurate representation of your body, so when you get your suit it fits. If the DTD does not accurately represent your body, it is not the fault of the artist if something does not fit right.
If the DTD is not able to be used, the client will be asked to re-make it.
Completion and Deadlines
Completion dates can not be predicted exactly, however we will try to provide you with a rough estimate of when your suit may be completed by. We currently do not guarantee suits for con deadlines, we don't want to rush our work and provide you with less than the best quality we can offer.
Average suit completion time currently ranges from 3 months to 9 months.
Completion dates can not be predicted exactly, however we will try to provide you with a rough estimate of when your suit may be completed by. We currently do not guarantee suits for con deadlines, we don't want to rush our work and provide you with less than the best quality we can offer.
Average suit completion time currently ranges from 3 months to 9 months.
Ages
We will work with minors 16+, nobody under the age of 16 is allowed to commission a suit. A parent or anyone else is also not allowed to purchase a suit for anyone under the age of 16. If you are 16-17, we will need a parents consent to work on the suit, and if you are unable to show parents consent, we will deny you. If you are 18 or older, we will also need verification; We accept that with a drivers license or another form of ID. Addresses and other personal details may be covered, but we need verification of name and age.
Body suits are not recommended for anybody under the age of 18 as you are still growing.
We will work with minors 16+, nobody under the age of 16 is allowed to commission a suit. A parent or anyone else is also not allowed to purchase a suit for anyone under the age of 16. If you are 16-17, we will need a parents consent to work on the suit, and if you are unable to show parents consent, we will deny you. If you are 18 or older, we will also need verification; We accept that with a drivers license or another form of ID. Addresses and other personal details may be covered, but we need verification of name and age.
Body suits are not recommended for anybody under the age of 18 as you are still growing.
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